SMS-Activation

SMS-Activation

Privacy Policy — Virtual Number & SMS Data Protection

The SMS-Activation Privacy Policy explains how we collect, use, store, and protect your personal information and virtual number SMS reception data.

SMS-Activation (hereinafter referred to as "we") is dedicated to providing users with virtual phone numbers and temporary SMS reception services.
We understand how important privacy is to you. This Privacy Policy (hereinafter referred to as "this Policy") explains how we collect, use, store, share, and protect your personal information, as well as the rights you enjoy. Please read this Policy carefully before using this Service.

1. Information We Collect

To provide our services to you, we may collect the following information:

  1. Account information: the email address you provide at registration and the login password you set (stored in encrypted form).
  2. Top-up and order information: transaction records such as top-up amounts, payment method identifiers, order numbers, payment times, and payment IPs.
  3. Usage records: technical data such as your login times, records of number acquisitions and SMS reception, and API call logs.
  4. Device and network information: browser type, operating system, IP address, access times, and other information used for security and risk control.
  5. Customer communication information: content you voluntarily provide when contacting us via email or Telegram.

We do not require, nor do we proactively collect, sensitive personal identity information such as your real name, ID document number, or complete bank card details.

2. How We Use Information

We use your information only within the scope necessary to provide the services, including:

  1. Providing core features such as virtual number allocation, SMS reception and display, account management, and API access;
  2. Processing top-ups, orders, and refunds, and generating bills and transaction records;
  3. Conducting security and risk control to identify and prevent fraud, abuse, and other improper behavior;
  4. Troubleshooting technical issues and ensuring the stability and availability of the service;
  5. Responding to your inquiries, complaints, and support requests.

We do not use your information for commercial marketing, nor do we sell your personal information.

3. Special Note on SMS Data

  1. The core function of this Service is receiving SMS verification codes. The SMS content you receive through this Service is temporarily stored on our servers in order to display it to you and complete the verification process.
  2. We apply necessary access controls and encryption measures to SMS content, authorizing only the system to process it within the scope required by the service.
  3. SMS content is automatically deleted within a reasonable period (generally a short time after the number rental ends); we do not retain it long-term.
  4. Except to comply with legitimate requests, we do not proactively disclose the SMS content you receive to any third party.
  5. You may not request us to provide the SMS content received by other users' numbers.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share or disclose necessary information in the following circumstances:

  1. Service providers: we may entrust trusted providers (such as payment processors and cloud service providers) to process information, sharing only what is necessary to deliver the service and requiring them to observe confidentiality obligations.
  2. Security and rights protection: disclosing information where reasonably necessary to protect the rights, property, and safety of us, our users, or the public from harm.
  3. Business transfers: in the event of a merger, acquisition, or asset transfer, information may be transferred as a business asset, and we will ensure that the recipient remains bound by this Policy.

5. Cookies and Similar Technologies

  1. We use cookies and similar technologies to maintain login status, remember preferences, keep accounts secure, and perform basic analytics.
  2. You can manage or delete cookies through your browser settings, although some features may not work properly as a result.

6. Data Security

  1. We take industry-standard security measures to protect your information, including transmission encryption (HTTPS), encrypted storage of sensitive data, access control, and log auditing.
  2. Although we work hard to protect information security, no Internet transmission or electronic storage can be guaranteed to be 100% secure. In the event of a personal information breach, we will notify you promptly.

7. Your Rights

You may have the following rights:

  1. Access and review: you can view your account information and usage records in the account center.
  2. Correction: you can modify your account information yourself, or contact us for assistance in correcting inaccurate information.
  3. Deletion: you can request the deletion of your personal information or the cancellation of your account.
  4. Withdrawal of consent: you can stop using the relevant features at any time to withdraw the corresponding consent.
  5. To exercise the above rights, please contact us via the contact information at the end of this Policy. We will respond to your request within a reasonable period.

8. Protection of Minors

This Service is not directed at minors under the age of 13. We do not knowingly collect personal information from minors under 13. If you are a minor, please read this Policy and use this Service under the supervision of a guardian; if you find that we have inadvertently collected information from a minor, please contact us to have it deleted.

9. International Transfers

Due to the wide distribution of number resources, your information may be processed and stored in multiple regions. We will ensure that appropriate security safeguards are in place.

10. Changes to This Policy

  1. We may update this Policy from time to time. The updated Policy takes effect on the date it is published on this Service's pages.
  2. For significant changes, we will provide a prominent notice on this Service's pages. If you continue to use this Service after a change, you are deemed to have accepted the updated Policy.

11. Contact Us

If you have any questions, suggestions, or complaints about this Policy or the protection of personal information, you can contact us via: